Privacy Policy


All credit card information is submitted on the secure web page that is owned and managed by the Bank. Data security is guaranteed by the credit card processor, where the entire payment process takes place. Neither Jam Group d.o.o. nor Monri Payments d.o.o.  who provide credit card processing online on behalf of the group Jam d.o.o. will have access to your credit card data at any time.
All confidential information is transferred in encrypted form using the SSL and PKI systems, the most advanced protection methods available. Data security is guaranteed by OTP banka.d.d. Split, Croatia as a credit card processor. The entire payment process is performed on the pages of the bank and is not available to our system at any time.
Refunds are made strictly through VISA, EC / MC and Maestro, which means that the Bank will reimburse the customer's account at the request of the Company.


Your privacy is our priority. We are committed to protecting your personal information at all times, in all situations. Your name and address information is used solely to process bookings unless your prior consent is given. This information will never be sold, given, rented or traded to others for purposes other than order fulfillment. Data is available only to authorized personnel of the Jam Transfer. All of our employees and business partners are responsible for respecting the principle of protection of privacy.
Jam Transfer may request from potential customers to provide their personal information, such as e-mail address, phone number and credit card details, for the purposes of further communication or payment of agreed services. Such details may also be used for sending promotional offers which may be potentially interesting to the customers. Once the interested parties becomes customers by purchasing a service, Jam Transfer may use the information provided during the booking process in order to send potentially interesting promotional offers to such customers.

Jam Transfer complies with the General Data Protection Regulation (GDPR) when handling the personal data of individuals residing in the European Union. 
We have implemented appropriate technical and organizational measures to protect personal data and uphold the rights of data subjects under the GDPR.
We have appointed a Data Protection Officer to oversee our data protection efforts and ensure compliance with GDPR requirements. 
You can contact our DPO at
Under the GDPR, you have the following rights regarding your personal data:
* Right to access your data
* Right to rectification
* Right to erasure ('right to be forgotten')
* Right to restriction of processing
* Right to data portability
* Right to object to processing
* Rights regarding automated decision-making
To exercise any of these rights, please contact our Data Protection Officer at

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All payments will be effected in Euro. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on our web site.